InfraVision Partners with ChristianSteven Software to Deliver Report Scheduling and Process Automation for BMC CustomersPartnership provides BMC Service Desk Express customers with an easy-to-use solution for automating the distribution of IT service management information and processes. Charlotte, NC, Feb 08th, 2011 - ChristianSteven Software Ltd., a leading supplier of business process automation and report scheduling software, today announced that InfraVision B.V., a leading provider of IT Service Management solutions, has joined ChristianSteven´s accredited partner program to provide its BMC Service Desk Express and its Alignability Process Model (APM) customers with a powerful and cost-effective way of fully automating the distribution of critical IT service management information, alerts and processes. “IT organizations are under pressure to deliver better IT Service Management in the form of faster incident resolution and improved service levels.” says Martijn Adams, InfraVision, Director of Business and Product Development, “Integrating ChristianSteven´s unique report scheduling and process automation software into our solutions enables our customers to automate important IT service management processes and distribute more timely and accurate KPI and operational information. This leads to better, more informed decisions, higher levels of service, and tighter control over costs”. “Automating the delivery of information to the right people, at the right time, in their preferred format not only frees up valuable IT resources, but also leads to improved decision-making and business competiveness” says Christian Ofori-Boateng, CEO at ChristianSteven Software. “Our partnership with InfraVision builds on the success that many BMC customers have already experienced using our software. It also underlines the effectiveness and reliability of our solution, which is now proven at thousands of major organizations worldwide.” ChristianSteven Software products interface with Crystal Reports, Microsoft Access, Microsoft SQL Server and ODBC data sources to automate business processes and distribute time-driven and event-driven reports and alerts in a wide variety of output formats, including PDF, HTML, MS Word, MS Excel, e-mail, ftp, fax, disk, SMS, and MS SharePoint. About ChristianSteven Software: With offices in the USA and Europe, ChristianSteven Software´s professional personnel and partners ensure that all products and consultancy services are customer-focused and will add quantifiable, bottom-line value by giving company decision makers critical business information they need to rapidly adjust to changes in their market. ChristianSteven Software is a BMC Software Technology Alliance Partner. For more information or to apply for partnership, go to www.christiansteven.com/partners.html About InfraVision: Learn more at www.infravision.com
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