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Case Studies

Revival Home Health Care Agency Saves over $500,000 with CRD Automated Reporting

“Having the data we need when we need it is absolutely critical,” says Yossi Akselrud, Director of IT at Revival Home Health Care. “It’s not like we’re talking about widgets. These are patients who depend on us for their care. If we don’t have reliable data on time, we can’t fulfill our mission of providing the best patient care possible.” Before 2005, Revival was relying on an underpowered, underperforming reporting system. Reports were compiled manually by two full-time employees at a cost of $80,000 a year. Plus, these reports took time to compile – causing trouble when data was needed at the last minute. There was also the obstacle of finding a way to compile the reports when employees were sick or on vacation. More>>

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Signature HealthCARE Saves Over 450 Hours a Year with SQL-RD Reporting Automation

The goal of Signature HealthCARE is redefining long-term care, but changing the way people think about nursing homes is no easy task – it requires plenty of up-to-date strategic business intelligence. For company leaders, this takes the form of comprehensive monthly reports customized for each of the company’s 66 facilities, eight regions, and the company as a whole. Unfortunately compiling this 34-page monthly report was becoming a big drain on company resources. Each month several employees would collectively spend 40 hours or more running individual Microsoft® SQL Server reports as Microsoft® Excel spreadsheets, copying and pasting individual reports into the large report. Executives were pushing for faster report creation, and any change or mistake could put the entire process days behind schedule. More>>

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EMPR®Australia Increases Cash Flow by 50% in Under 5 Months Using CRD Business Automation Software from ChristianSteven

When EMPR®Australia, the leading replacement parts reseller for HP, Toshiba, and ASUS across Australia and New Zealand, needed a way to automate the delivery of invoices and statements, they chose CRD business automation and report scheduling from ChristianSteven Software. The increased visibility into customer credit and credit limits enabled EMPR to reduce its accounts receivable by up to 60%, releasing an extra $300,000 of cash flow back in to the business. More>>

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Herefordshire Housing Ltd Improves Service Levels and Decision-Making with CRD

Herefordshire Housing’s top priority in 2008 was to get to know its customers better. To achieve this, a massive residents census was undertaken which provided the organization with invaluable data about individual customer needs, from details of disabilities of which colleagues should be aware, to the preferred method of communication, down to whether the customer needed extra time to answer the door or phone. With a return rate of over 80% from 8,000 customers, the next challenge was to ensure the information was readily available to staff and colleagues.More>>

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Virgin Mobile Streamlines Logistics with Unique On-Demand Reporting and Alert-Forwarding from ChristianSteven Software

The UK mobile market is very competitive, which means it is vital for Virgin Mobile to have a clear picture of stock movements and levels, especially for popular and in-demand items. Operating six days a week, thousands of different items need to reach their web and telesales customers, high street retail outlets, and major retail partners in a timely and efficient way. In order to improve efficiency and operate more proactively, the Supply Chain team needed a wide variety of reports, including stock level monitoring, quotes, orders, dispatched orders, inventory of parts, goods in and products shipped. More>>

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Cessna Aircraft Saves More than $1.4 Million and Improves Maintenance Operations with Reporting Automation

It takes a sophisticated maintenance operation to keep Cessna’s facilities and aircraft manufacturing operation working flawlessly. The job of Cessna’s maintenance engineering department is keeping it all running smoothly; from the hundreds of thousands of light bulbs in the company’s 1,400-acre Wichita facility to huge paint bays that complete million-dollar aircraft paint jobs – and everything in between. The maintenance engineering department had previously relied on a manual, time-intensive system to schedule maintenance operations, generate reports, and write work orders. More>>

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Barr Limited Cuts Costs and Drives Greater Efficiency with SQL-RD Business Automation Software

While developing a new Sales Order & Dispatch System for the Barr Quarries division, Information Systems Manager Bill Ramsay saw the opportunity to automate the manual quoting process that generates tens of thousands of quotes and re-quotes each year. ChristianSteven Software SQL-RD is now a fully operational part of the live system, and Bill is delighted. “This is a key business process and SQL-RD has proved to be very robust, running in-line, in real-time, and…” More>>

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Zintel Group accelerates the delivery of proactive call reporting using SQL-RD from ChristianSteven Software

When Zintel, a leading provider of communications technology solutions to businesses across New Zealand and Australia, needed an automated, flexible and proactive way of delivering reports to over 4,000 customers, it chose SQL-RD business automation and report scheduling from ChristianSteven Software. The resulting solution saved Zintel over $100,000 versus developing the application from the ground up and allowed it to accelerate the delivery of a proactive call reporting service which has further enhanced its reputation as a leading communications technology supplier. More>>

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Guy’s & St.Thomas’ NHS Foundation Trust Improves Medicines Management with CRD Automated Reporting from ChristianSteven Software

When Guy’s & St. Thomas’ NHS Foundation Trust needed a way to automate the distribution of expenditure and prescribing reports it turned to CRD (Crystal Reports Distributor) from ChristianSteven Software. The resulting solution provides clinical, finance and pharmacy teams with improved control over both the cost and supply of critical medicines. More>>

NextGen Healthcare Information Systems saves more than 500 hours a year with CRD automated reporting

Using powerful software to create savings and improve business operations is part of the DNA at NextGen Healthcare Information Systems. The healthcare software company offers an integrated line of software products to help physician groups, hospitals and other healthcare providers optimize their revenue, provide high-level patient care and manage their information. So when the time came to improve its own operations by choosing a reporting automation solution, this technology-savvy company knew exactly what to look for. More>>

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